Step-by-step instructions for deleting an account in the Alfa CY application
1. Launch the » Alfa CY » application on your device
2. Open the application menu
Click on the button with three stripes in the upper left corner of the screen
3. Log in with your credentials
click on the «Login» button, enter your phone number, enter the code from the SMS or your personal permanent password. If you have previously been authorized in the application, a page with your profile will open
4. Open profile page
5. Delete profile
at the bottom of the profile page, click on the «Delete profile» button
What types of data will be deleted:
Personal information.
— Name
— Email address
– User IDs
— Address
— Phone number
Financial information
— Payment details
– Purchase history
Messages
– Email addresses
– SMS or MMS
Photos and images
Contacts
History of actions in the application
– Installed applications
What types of data will be saved:
Information about the application and its operation:
– Bug reports
— Diagnostics
– Other data about the application’s operation
You can also contact support to delete your account or data at the email address: alfacy.app@gmail.com.
Storage period: up to 1 month.
Step-by-step instruction deleting an account in the Alfa CY application
- Launch the Alfa CY application on the device
- Open the application menu
click on the button with three lines in the upper left corner of the screen - Log in using your credentials
Click on the “login” button, enter your phone number, enter the code from SMS or your personal permanent password. If you have previously been authorized in the application, a page with your profile will open - Open profile page
- Delete profile
At the bottom of the profile page, click on the «Delete profile» button
What types of data will be deleted:
Personal information.
- Name
– Email address
– User IDs - Address
- Phone number
Financial information
– Payment details
– Purchase history
Messages
– Email addresses
– SMS or MMS
Photos and images
Contacts
Application history
– Installed applications
What types of data will be saved:
Information about the application and data on its operation:
– Error reports
- Diagnostics
– Other data about the operation of the application
Shelf life: up to 1 month